Tech Notes

Technical Support and Help Documents

This section of the site contains a selection of technical information and application notes offering suggestions about the use of our units, and solutions to popular technical support requests.

 

Tech Notes Quick Links – GeneralRemotes & Interfaces – APA Series4 & 5 SeriesDC1048 – DP224/6 – DP324 – AES Interface – DP202 – GQ600 – DS800 – Walkabout KitsDPADNA

General Notes and Guidance

XTA PDF

Beginner's Guide to EQ & Crossovers
(4MB)

Presentation explaining the basic principles of EQ...

XTA PDF

Beginner's Guide to Dynamics
(3MB)

Presentation explaining the basics of compression, gating etc...

XTA PDF

Startup Control Codes
(238K)

All codes for diagnostic and utility functions on all units...

XTA PDF

Cloning a Unit
(146K)

Using AudioCore to download settings from one unit and upload to another (of the same type)...

XTA JPG

Recovering a Corrupt Unit
(121K)

How to get your unit working again following an interrupted or failed firmware update...

XTA PDF

Shipping Weights & Dimensions
(82K)

All product sizes and gross weights along with carrier volumetric weights...

XTA PDF

Library Manager Manual
(933K)

How to design presets for 4 Series or DP224/6 and bundle theminto a preset file for uploading to a unit...

XTA Zip

Blank Preset Files
(130K)

Need to erase presets from a unit? Load the appropriate "blank" preset file from the zip folder on this link...

DPA Series

XTA PDF

DeltaDirect iPad App QS Guide
(2M)

Connecting DPA amplifiers for wireless remote control with the iPad application and how to get online...

XTA PDF

DPA Firmware Update Procedure
(433K)

Updating unit firmware and how to roll back and recover if something goes wrong during the update...

XTA PDF

DPA Reset Control Codes, Locking Override, Recovery
(266K)

How to restore default settings and recovery from forgotten passwords and failed firmware updates...

XTA PDF

DPA Limters - Setup and Info
(120K)

Some background limiter theory, and how to use them on your DPAs...

DNA Series

XTA PDF

Internal Gain Adjustments
(229K)

The gain of your DNA Amplifier can be adjusted internally by moving links - here's how...

XTA PDF

Disable Front Panel Pots
(225K)

Individually lock out the gain controls on the front panel (setting them to 0dB) with these internal links...

XTA PDF

Switching to Network Audio
(128K)

If your DNA amp has a Dante card fitted, here's some useful info on swapping between analogue and network audio sources...

APA Series

XTA PDF

APA Detailed Specifications
(77k)

Need more info than the datasheet provides? Full performance and power specifications, plus how we measure APA output powers.

XTA PDF

USB Flash Drive Format
(276k)

APA works with standard Windows formatted drives, but they must be FAT32 format - find out how to check this and the folder structure.

XTA PDF

APA Firmware Upgrade Procedure
(583k)

Copying firmware to your APA and then performing the upgrade is a two stage process - all covered here.

XTA PDF

APA - Getting Connected Remotely
(960k)

APA communicates remotely via an Ethernet connection. This explains how to connect to your APA and check the IP address etc.

Remote & Interfaces

XTA PDF

USB-RS485 Direct Interface Wiring
(49K)

Simple drawing showing how to connect an XLR directly to the bare wire ends as supplied...

XTA PDF

Remote Interface Guide
(729K)

Which interface to choose for your application, how to use and order it...

XTA JPG

Walkabout Kit V4
(1MB)

The latest walkabout kit is also the simplest to set up and also works with wifi and wired Ethernet connections.

XTA PDF

Walkabout Kit V3
(4MB)

Manual and set-up instructions for the previous version of Walkabout kit: with Edimax USB adapter and Digi WiSp.

XTA PDF

RS485 Converter
(736K)

Manual for our recommended KK Systems K2ADE RS232 to RS485 serial converter...

XTA PDF

RJ45 - RS485 Connections
(123K)

Pinouts of the RJ45 comms connector and adapting it to a D-type...

XTA PDF

Macs and AudioCore
(289K)

Help setting up your Mac to run AudioCore successfully. Written by Martin Morris at Spherical NZ...

XTA Zip

WISP RealPort Drivers
(2MB)

If you want to use iCore wirelessly with a walkabout kit, download these drivers and follow the instructions at the back of the iCore version 2 guide...

XTA Zip

Aten UC232A Windows Drivers (incl. Win8)
(4MB)

Please read Tech Blog entry:
http://www.audiocore.co.uk/aten-uc-232a-c…erter-problems/ ‎

XTA Zip

Aten UC232A Win7 Alternative Driver
(77K)

Some users have experienced difficulties with the Aten drivers under Win7 - if you're having problems try these instead.

XTA Excel Document

Simple Remote Protocol Message Builder
(101K)

Interactive Excel spreadsheet will build the required message strings - input your unit type, control parameters etc.

XTA PDF

Programmable Remote Wall Panels
(473K)

Adjust levels and mutes and recall memories on 4 Series and 1048 units. Fully programmable to user requirements .

4 Series & 5 Series

XTA PDF

GPI Interface
(153K)

Copy of the application notes included with the GPI interface option...

XTA PDF

Simple Remote Protocol
(136K)

Basic serial control messages for memory recall, mutes, gain inc/dec adjustments...

XTA Excel Document

Simple Remote Protocol Message Builder
(101K)

Interactive Excel spreadsheet will build the required message strings - input your unit type, control parameters etc.

XTA Zip

RS485 Converter
(736K)

Modify your KK Systems K2ADE to run at 115k...

XTA PDF

Program and D-Max Limiters
(527K)

How the different limiters work, what they're for, and how to set them up...

XTA Zip

Library Manager V4.70
(698K)

Latest LM release, which also supports loading of FIR coefficient data into all 4 Series units...

XTA PDF

Library Manager Manual
(933K)

If you're an AudioCore user, most of this will be familiar, but the sections on how to build preset files and binary (.bin) files are important.

DC1048

XTA PDF

Simple Remote Protocol
(136K)

Basic serial control messages for memory recall, mutes, gain inc/dec adjustments...

XTA Zip

USB Driver (Win10, 64 bit)
(1MB)

To use the USB port on the front of the unit you'll need to install this driver - Windows 10 drivers also cover Windows 7.

XTA Zip

USB Driver (Win10, 32 bit)
(1MB)

To use the USB port on the front of the unit you'll need to install this driver - Windows 10 drivers also cover Windows 7.

XTA JPG

USB Driver (WinXP, 64 bit)
(1MB)

To use the USB port on the front of the unit you'll need to install this driver - Windows XP.

XTA JPG

USB Driver (WinXP, 32 bit)
(1MB)

To use the USB port on the front of the unit you'll need to install this driver - Windows XP.

XTA JPG

WP1048 Installation Guide
(939K)

Copy of the instructions supplied with the remote wall panel explaining the wiring and set-up...

XTA Excel Document

Simple Remote Protocol Message Builder
(101K)

Interactive Excel spreadsheet will build the required message strings - input your unit type, control parameters etc.

DP224/6

XTA PDF

Copy Presets
(181K)

How to copy presets from one unit (of the same type) to another, using a PCMCIA card...

XTA PDF

Copy & Reloading Software
(103K)

How to copy software from one unit and reboot another...

XTA JPG

Mono Summing
(236K)

Internal hardware modification to sum the inputs in the input stage...

XTA PDF

Retrofitting Output Transformers
(2MB)

Internal hardware modification to fit output transformers...

XTA PDF

GPI Interface
(416K)

Copy of the application notes included with the GPI interface option...

XTA JPG

MIDI Mapping
(62K)

Recalling memories using program change commands...

XTA Zip

Library Manager V4.70
(698K)

Latest LM release also still supports design and build of preset files for DP224 and 226 units.

XTA PDF

Library Manager Manual
(933K)

If you're an AudioCore user, most of this will be familiar, but the sections on how to build preset files and binary (.bin) files are important.

DP324

XTA PDF

Ducker Application
(190K)

How to set up a SiDD to perform as a ducker...

XTA PDF

Insert Wiring
(357K)

How to conect a SiDD to the inserts of a mixing desk...

AES Interface

XTA PDF

DP6i
(114K)

Copy of the application notes included with the new AES card, and how to set it up...

XTA PDF

Series 2
(817K)

Copy of the application notes included with the new AES card, and how to set it up...

XTA PDF

DP224/6/SiDD
(115K)

Copy of the application notes included with the new AES card, and how to set it up...

XTA PDF

DP224/6/SiDD
(301K)

How to retrofit the new AES interface to all DP series units...

DP202

XTA PDF

Retrofit Delay Memory
(757K)

Hardware modification to fit extra delay memory...

GQ600

XTA PDF

Retrofitting Input Transformers
(102K)

Internal hardware modification to fit input transformers...

DS800

XTA PDF

Bussing Options
(201K)

How to adjust the jumpers within the unit to enable feeding more outputs from a single input...

Walkabout Kits

XTA Zip

Edimax WiFi Adapter Drivers
(8MB)

Installation driver software for the WiFi adapter in the Walkabout kit V3. The white USB one! See below for Win 8 drivers.

XTA Zip

Netgear WiFi Adapter Drivers
(8MB)

Installation driver software for the Netgear WiFi adapter in the Walkabout kits V1&2. The PC Card one!

XTA PDF

Reset/Reconfigure a Wisp + Edimax
(3MB)

Set aside at least an hour before considering this! For use with the Edimax USB adapter...

XTA PDF

Reset/Reconfigure a Wisp + Netgear
(3MB)

Set aside at least an hour before considering this! For use with the Netgear PCMCIA card...

XTA Zip

Digi Wisp Discovery Utility
(732K)

If you've had to reset and reconfigure your Wisp, you'll probably need this program to initially discover it again.

XTA Zip

Edimax Win 8 (Beta) Drivers
(36MB)

Bought a new laptop and it's Windows 8? "Different", isn't it?! Latest drivers for your Edimax WiFi adapter are here.

Walkabout Kits - Warning for NetStumbler Users

It has come to XTA’s attention that many users deploying wireless networks use this piece of freeware to check the local area for existing networks, We have discovered that the use of this utility can cause WiFI to serial adapters, including both the current DiGi WiSP and the older OTC WiSer 2400 to stop sending serial data.

If you have issues with your Walkabout kit suddenly losing connection even though it reports full signal strength within the NetGear card utility, and you also use the NetStumbler software, you will have to reboot the WiSP/Wiser and close the NetStumbler software. This also holds true for anyone else in the vicinity using the software – not just your machine!

As the WiFi link is still intact in these cases, the DiGi WiSP can be remotely rebooted via its web interface – please see the manual for details of how to access this, but don’t change any other settings once this interface has been accessed!

We have been in touch with DiGi directly to see if they know about this issue and will of course report back with any solutions or advice they can offer.

Thanks to Alex Hadjigeorgiou at Wigwam for all his help with this issue.